Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brooke

Brooke

April 2, 2026

5  out of  5
rating by Brooke
"The value & service provided by this local agency could never be duplicated by online insurance brokers!"
We responded:
"Thank you, Brooke! I'm happy to know that you value the service our office provides. We strive to offer personalized care that stands out. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Brooke Miller

Brooke Miller

April 2, 2026

5  out of  5
rating by Brooke Miller
"Knowledgeable, friendly & hardworking staff that put the customer first!"
We responded:
"Thank you, Brooke! I'm happy to hear that our team’s dedication and customer-first approach made a positive impression on you. We’re always here to help with your insurance needs!"
Profile photo of Meghan J

Meghan J

March 23, 2026

5  out of  5
rating by Meghan J
"Thanks Priyata for helping with my insurance needs !"
We responded:
"Thank you, Meghan J! I'm happy to hear that Priyata was able to assist you with your insurance needs. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Kelly Smith

Kelly Smith

March 17, 2026

5  out of  5
rating by Kelly Smith
"Evan has been great switching our business, home and auto insurances. He was easy to work with and gave us some great new coverages."
We responded:
"Thank you for your review, Kelly! I'm happy to hear that Evan made the transition of your insurances smooth and provided you with excellent coverage options. We appreciate your trust in us and are here to help with any future insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Gary Morley

Gary Morley

March 11, 2026

5  out of  5
rating by Gary Morley
"Fast and friendly service. Get the answers quick."
We responded:
"Thank you, Gary! I'm happy you found our service fast and friendly. It's great to know you got the answers you needed quickly. If there's anything else we can assist you with, just let us know!"
Profile photo of Ashley Klappauf

Ashley Klappauf

November 12, 2025

5  out of  5
rating by Ashley Klappauf
"I recently met Evan Marlatt and I can not say enough good things about his professionalism, dedication and willingness to help others which is what you want when it comes to the person handling something as important as insurance."
We responded:
"Thank you, Ashley! I'm happy to hear about your positive experience with Evan. His dedication and professionalism are truly valued in our office. If you need any further assistance, feel free to reach out!"
Profile photo of YourLover Iswild

YourLover Iswild

October 10, 2025

5  out of  5
rating by YourLover Iswild
"Erica is so sweet and helpful!"
We responded:
"Thank you for sharing this! I'm happy to hear that Erica was sweet and helpful during your experience. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Profile photo of Sean S

Sean S

August 31, 2025

5  out of  5
rating by Sean S
"Can’t tell you how dumb I am about insurance! Good thing Nancy is there to help with all of my weird questions. She’s the best! 👍🏼👍🏼👍🏼🤷🤷🤷"
We responded:
"Thank you, Sean! I'm happy to hear that Nancy has been able to assist you with your insurance questions. Our team is always here to help, no matter how unique the question might be. If you need anything else, feel free to reach out!"
Profile photo of Justin R

Justin R

August 30, 2025

5  out of  5
rating by Justin R
"Thanks Nancy for the help with my policies! She always is very patient with my many questions."
We responded:
"Thank you, Justin! I'm happy to hear that Nancy was able to assist you with your policies and answer all your questions. We appreciate your trust in us and are always here to help with anything you need. Thanks for choosing us!"
Profile photo of Rachel M

Rachel M

August 28, 2025

5  out of  5
rating by Rachel M
"I’m so glad Nancy has been the one to help me with my insurance! My parents recommended this office to me because of how they love working with her, too. Thank you, Nancy!"
We responded:
"Thank you, Rachel! I'm happy to hear that Nancy has been such a great help with your insurance needs. It's wonderful that your family has had such positive experiences with our office. If there's anything else we can do for you, just let us know!"
Profile photo of B Q

B Q

August 25, 2025

5  out of  5
rating by B Q
"I have been working with Nancy at the McHenry Statefarm for many years! Anytime I need assistance she is always very,very helpful. I had to call her again because I bought a new truck and needed to make a policy change and she walks you thru exactly how things will take place as far as billing and any other questions that may arise. She is very helpful and experienced!!! Thank you Nancy for all your help over the years!!!!"
We responded:
"Thank you, B Q, for your wonderful feedback! I'm delighted to hear that Nancy has been consistently helpful and knowledgeable over the years. Her dedication to ensuring you understand every step of the process is truly appreciated. If you ever need further assistance, feel free to reach out anytime!"
Profile photo of Rosemary Johnson

Rosemary Johnson

August 18, 2025

5  out of  5
rating by Rosemary Johnson
"We recently lost our long time agent to retirement and we very lucky to call John Sutton Agency and speak with Nancy who invited us to stop over and meet her and the team. Great staff and Nancy has worked with us to update policies. It refreshing to find a responsible person answering the phone and addressing any needs. Thank you......."
We responded:
"Thank you, Rosemary! I'm happy to hear that Nancy and the team made your transition smooth and welcoming. It's great to know that you found our staff responsive and helpful. If you need anything else, feel free to reach out anytime!"
Profile photo of Ali Hernandez

Ali Hernandez

July 1, 2025

5  out of  5
rating by Ali Hernandez
"Even Marlett has been a great help. He has taken the time and patience to explain policy and how it would affect me month to month. Not only has he helped as my insurance agent but has helped me plan out my future"
We responded:
"Thank you for your review, Ali! I'm happy to hear that our office has been so helpful in explaining your policy and assisting with your planning. Our team is dedicated to providing the best support possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Nikki Carlos

Nikki Carlos

June 24, 2025

5  out of  5
rating by Nikki Carlos
"I stopped in for a quote and Kimberly Fernandez assisted me. She was absolutely amazing to work with. She made the transition from Progressive for me extremely smooth. She was very knowledgeable and answered all of my questions. 10/10 recommend!!! Thanks so much Kimberly!!!!!! So glad I made the switch and look forward to working with this great group of people at State Farm!"
We responded:
"Hey, Nikki! We’re grateful you took the time to share your experience and are so happy Kimberly was able to make the switch from your previous insurance company smooth and easy for you. It is rewarding to know she answered all of your questions and helped with your quote. Your recommendation means a great deal to us, and we're honored you chose our McHenry team for your insurance needs. "
Profile photo of Eli

Eli

June 23, 2025

5  out of  5
rating by Eli
"Brooke is the best! I walked in knowing nothing and I left feeling comfortable with my understanding of my policy!"
We responded:
"Thank you, Eli! I'm so happy to hear that Brooke was able to help you feel comfortable with your policy. Our team is dedicated to making sure you have a clear understanding of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Jeff F

Jeff F

June 23, 2025

5  out of  5
rating by Jeff F
"I love working with Nancy Roberts in McHenry!! She makes dealing with State Farm real convenient, answers all my question when needed and is available at all times with my hectic work schedule! I recommend her to anyone and everyone!! She’s great to work with!!"
We responded:
"Thank you, Jeff! I'm so happy to hear about your positive experience with Nancy. It's wonderful to know she makes everything convenient for you and is always there to help with your questions. We appreciate your recommendation! If there's anything else we can do for you, just let us know."
Profile photo of Cris Boston

Cris Boston

May 28, 2025

5  out of  5
rating by Cris Boston
"Evan is very knowledgeable in his field."
We responded:
"Thank you, Cris, for your feedback! I'm glad to hear that Evan's expertise made a positive impact. We're here to assist with any of your insurance needs, so feel free to reach out anytime!"
Profile photo of shelly larson

shelly larson

May 28, 2025

5  out of  5
rating by shelly larson
"Evan is very personable and helpful with retirement options . Highly recommend !"
We responded:
"Thank you, Shelly, for sharing your experience! I'm glad to hear that Evan was able to assist you. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Rebekah Chisholm

Rebekah Chisholm

May 28, 2025

5  out of  5
rating by Rebekah Chisholm
"Evan Merlatt is very knowledgeable and takes the time to explain the complicated world of insurance. He works with individuals and small businesses."
We responded:
"Thank you, Rebekah, for sharing your positive experience! I'm glad to hear that Evan's expertise and dedication to explaining insurance details have been valuable to you. We appreciate your feedback and are here to assist with any future insurance needs or questions you may have."
Profile photo of Tommy McSweeney

Tommy McSweeney

April 17, 2025

5  out of  5
rating by Tommy McSweeney
"John is the best!"
We responded:
"Thank you, Tommy! I'm glad to know you feel that way. If you need assistance, don't hesitate to reach out."
Profile photo of Linda Hadley

Linda Hadley

March 22, 2025

5  out of  5
rating by Linda Hadley
"Great experience, Nancy expertly guided me through the process of changing insurance companies. Was even less expensive. Love that they are local."
We responded:
"Thank you, Linda, for sharing your experience! I'm happy to hear that Nancy was able to expertly guide you through the process and help you find a more affordable option. We're grateful to have you in our local community. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Nick

Nick

January 28, 2025

5  out of  5
rating by Nick
"I had a nice meeting this morning with Evan Marlatt. He was personable and was easily able to change my insurance policies."
We responded:
"Thank you, Nick, for sharing your experience! I'm happy to hear that Evan was personable and efficiently assisted with changing your insurance policies. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Gabrielle O

Gabrielle O

January 22, 2025

5  out of  5
rating by Gabrielle O
"I like State Farm and this agency is great - really like working with Nancy for my insurance needs."
We responded:
"Thank you, Gabrielle, for your wonderful feedback! I'm happy to know that you enjoy working with our agency and that Nancy has been able to assist with your insurance needs. We're here to help with anything you might need in the future. Feel free to reach out anytime!"
Profile photo of Renae StClair

Renae StClair

January 13, 2025

5  out of  5
rating by Renae StClair
"I have worked with this office for years and they are all great, however Nancy Roberts is the BEST! I trust her to do what is the best for me. She has helped me in so many ways it's unbelievable. I don't know where I'd be with you Nancy! Thanks to all! Forever a State Farm Customer."
We responded:
"Thank you, Renae, for your wonderful feedback! We're so happy to have had the opportunity to work with you over the years. Nancy truly is an exceptional part of our team, and we're grateful for her dedication to helping you. Your loyalty as a customer means a lot to us. If you ever need anything, don't hesitate to reach out!"
Profile photo of Hevenly Davy

Hevenly Davy

October 30, 2024

5  out of  5
rating by Hevenly Davy
"I had the pleasure of working with Evan. I switched our cars and home owners and literally cut my homeowners ins. cost in half. Evan was so helpful, the whole process was quick and painless."
We responded:
"Evan is truly an asset to our team, and I'm glad he could assist you with switching your auto and homeowners insurance! It's wonderful to know that you found the process quick and painless and that we could help you save on your homeowners insurance. If you have any further questions or need assistance in the future, our office is here to help. - John Sutton - State Farm Insurance Agent, McHenry, IL"